Elements and Performance Criteria
- Elements define the essential outcomes
- Identify ethical, spiritual and pastoral issues requiring support
- Monitor the mental, emotional and spiritual well-being of a client and/or community group
- Consult with the client and/or community to determine specific issues
- Research issues and analyse to determine the client’s and/or community’s needs
- Analyse the client’s and/or community’s situation to identify any immediate pastoral and spiritual care requirements
- Liaise with supervisor and/or coordinating authority to develop a support plan
- Provide individual and/or community support
- Establish a trusting and respectful interpersonal relationship with the clients
- Provide opportunity for the clients to explore and discuss significant life events and attitudes
- Provide meaningful ritual, symbol or action relevant to the clients and their rights and needs
- Provide support to significant others including family members and carers
- Collaborate with client’s support networks, community and/or faith group for ongoing involvement and support
- Assist other carers and community members to understand the role of pastoral and spiritual care workers
- Engage in pastoral, ethical and/or spiritual discussion with the client and/or community group
- Provide pastoral and spiritual support in accordance with organisation protocols and ethical and moral guidelines
- Identify issues beyond scope of role and escalate or refer in accordance with organisation procedures
- Review and reflect on pastoral and spiritual care
- Participate in professional supervision
- Maintain records